Shipping Policy Olivia + Sicuro

Last update: 23 November 2023

I. Introduction

Welcome to Olivia + Sicuro! We are delighted to offer a wide range of furniture and home decor products to enhance your living spaces. Our Shipping Policy outlines essential information regarding the shipping and delivery of our products. Please take a moment to read this policy to understand our shipping procedures.

II. Shipping Methods and Costs

We offer a variety of shipping methods to accommodate your needs. The specific shipping methods available and associated costs will be provided during the checkout process. We may offer special promotions or discounts on shipping from time to time, which will also be clearly communicated.

Since we work with different brand, that all ship independently, shipping cost are added in checkout.

Pole to Pole shipping rates

Country	Shipping cost
Netherlands	€ 11,95
Belgium	€ 13,95
Luxembourg	€ 17,50
Germany	€ 22,50
France	€ 22,50
Austria	€ 22,95
Italy	€ 27,50
Denemark	€ 29,95
Czech Republic	€ 31,50
Hungary	€ 31,50
Slowakia	€ 31,50
Sweden	€ 35,50
Spain	€ 36,25
Portugal	€ 36,25
Poland	€ 38,75
Estonia	€ 45,25
Lithuania	€ 45,25
Latvia	€ 45,25
Ireland	€ 53,25
Finland	€ 55,25
Romania	€ 55,25
Slovena	€ 57,50
Bulgaria	€ 65,25
Greece	€ 65,25
Croatia	€ 65,50
Cyprus	€ 80,50
Malta	€ 80,50

 

Mica Decorations shipping rates

Country	Shipping cost
Austria	€ 12,00
Belgium	€ 9,00
Germany	€ 9,00
France	€ 14,00
Netherlands	€ 8,00

 

III. Shipping Locations

Olivia + Sicuro ships products to locations within the Netherlands and countries mentioned in II. Shipping Methods and Costs. Please review product-specific shipping information on the respective product pages for details about shipping locations, as there may be exceptions.

IV. Estimated Delivery Times

We make every effort to provide you with accurate estimated delivery times. However, delivery times can vary depending on several factors, including your location, product availability, and the chosen shipping method. The estimated delivery times for each product are available on the respective product pages. Please review this information before making your purchase. On average our partners deliver within one week:

Pole to Pole estimated delivery times:
Shipping time: 6-11 business days. Customer delivery times vary depending on destination and carriers.

Mica Decorations estimated delivery times:
Shipping time: 1-3 business days. Customer delivery times vary depending on destination and carriers.

V. Order Processing

Upon placing an order, we will verify and process your order. This includes confirming product availability, preparing your order for shipment, and completing the necessary order handling.

You will receive notifications to keep you informed about your order's progress, including confirmation of your order and shipping updates.

VI. Tracking Information

For your convenience, we provide tracking information for your orders. Once your order is shipped, you will receive tracking details that allow you to monitor the progress of your shipment.

VII. International Shipping

While we primarily serve customers within the Netherlands, we are committed to expanding our reach to international customers. If you are located outside the Netherlands and are interested in purchasing our products, please contact us via this contact form for information on shipping options and availability in your region.

VIII. Delayed or Lost Shipments

We understand that sometimes unexpected delays or issues may occur during the shipping process. If you believe your shipment is experiencing delays or may have been lost, please contact our customer support team via this contact form. We will work diligently to assist you in resolving the situation and ensuring you receive your order.

IX. Packaging and Handling

To ensure that your products arrive in the best possible condition, we carefully package and handle each item for shipment. Our team takes great care to protect your purchases during transit to minimize the risk of damage.

X. Returns Related to Shipping

If you need to return a product due to issues related to shipping or if you have any questions about our return process, please refer to our Return and Refund Policy for detailed information on how to initiate a return.

XI. Contact Information

For any inquiries or concerns regarding our Shipping Policy or any shipping-related matters, please contact our customer support team via this contact form. We are here to assist you and provide answers to your questions.

XII. Changes to the Shipping Policy

We reserve the right to modify this Shipping Policy at any time. Any changes will be effective immediately and will be reflected on our website.

Thank you for choosing Olivia + Sicuro. We appreciate your trust in our products and services.