Warranty Policy
Warranty Policy Olivia + Sicuro
Last update: 20 November 2023
1. Warranty Overview
At Olivia + Sicuro, we stand by the quality of our products and aim to provide you with the best furniture and home decor items. This Warranty Policy outlines the terms and conditions of our product warranties, designed to give you peace of mind when making a purchase. By buying products from our store, you agree to adhere to the terms outlined in this policy.
2. Warranty Period
The duration of the warranty may vary depending on the product. Please refer to the product description on our website for specific warranty information.
3. Warranty Coverage
Our warranties cover defects in materials and workmanship under normal use and service. This includes but is not limited to:
- Structural integrity.
- Material durability.
- Workmanship quality.
4. Exclusions
Our warranty does not cover:
- Damage resulting from accidents, misuse, or abuse.
- Normal wear and tear.
- Alterations or modifications to the product.
- Damage caused by improper assembly or installation.
- Products sold as "clearance" or "final sale."
5. How to Claim a Warranty
If you believe that your product is eligible for a warranty claim, please follow these steps:
- Contact our customer support team at support@oliviasicuro.com with the following information:
- Your order number.
- A detailed description of the issue.
- Photographs or other supporting documents showing the defect.
- Our customer support team will assess your warranty claim and provide instructions for the next steps, which may include returning the product for inspection.
- If your warranty claim is approved, we will take appropriate action, which may include repairing or replacing the product, depending on the nature of the defect.
6. Limitation of Liability
Our liability under this warranty is limited to the repair or replacement of the defective product as outlined in Section 5. We are not responsible for any consequential or incidental damages that may arise from the use of our products.
7. Transferability
This warranty is non-transferable and applies only to the original purchaser of the product.
8. Changes to this Policy
We reserve the right to modify this Warranty Policy at any time. Any changes will be effective immediately upon posting on our website.
9. Contact Us
If you have any questions or concerns regarding this Warranty Policy, please contact us at support@oliviasicuro.com.
By making a purchase from our store, you agree to abide by the terms and conditions outlined in this Warranty Policy.